Evaluation of eHealth System Usability and Safety
Abstract
Usability and safety are two types of non-functional requirements or quality attributes of a system. Both are increasingly important in health information and communication technology (ICT) systems as they become more integrated into care processes from primary care to the intensive care unit (ICU). Usability and safety are emergent properties of systems, not a property of any particular device such as a piece of computer software. Thus, both should be considered in the context of the sociotechnical system of which they are parts. In this chapter, we consider both usability and safety, as we feel they can and should be related.